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WideOpen’s Rapid Expansion of its Fiber Network Underway

  • Posted on: 6 August 2021
  • By: Lhuber

WideOpen delivers super-fast Gig fiber to Blacksburg and Montgomery County homes

Blacksburg, Virginia, 8/4/21
WideOpen Blacksburg announces it is now adding Fiber to the Home (FTTH) customers to their network at a record pace in Blacksburg and the New River Valley, and is starting to deliver Gigabit service to businesses including the Blacksburg New School.

The company’s Blacksburg-area backbone was completed in early June. Since then, fiber construction has moved into several Blacksburg neighborhoods, and hundreds more Blacksburg homes are scheduled to receive fiber connections this summer. The company provides the fastest Internet in the region, and the expanded network can deliver Gigabit, 2Gig,10Gig, and 100Gig fiber services to connected businesses and residents.

Andrew Cohill, WideOpen’s CEO, described the company’s current activities. “Our next generation fiber back-bone passes by nearly every business and residential area of Blacksburg. We have a complete network expansion roadmap for 2021 and 2022, and we will be connecting homes to our fiber network steadily as we complete new lateral network segments.”
The company is also expanding its network in Montgomery County, and some residents in the Catawba Valley got connected in December and January. Most of those homes were on extremely slow DSL, and they are delighted with the speed of WideOpen’s rural fiber service.

Lynn Huber, who coordinates the company’s Blacksburg project, said she has been getting thank you notes from new customers. “They are telling us their children can finally do their school work and participate in virtual classroom activities at the same time as their parents work productively from home.”

WideOpen has been getting service requests from all over Blacksburg and Montgomery County. Potential customers are telling the company they want what WideOpen offers: excellent service, a choice of services and ISPs, connections that don’t drop, and lightning fast uploads and downloads. The WideOpen fiber network has been designed specifically to support homes and businesses that need high performance two way video support for services like Zoom, GoToMeeting, and Webex. Scott Hebdon, a new customer in the Catawba Valley area has been very pleased with the service: “I truly appreciate that the WideOpen team brought Gigabit fiber to us; it has made a tremendous difference to our children and their ability to do their schoolwork.”

Huber described an important feature of the network. “Our network is fully symmetrical, meaning upload and download speeds are the same. When a customer fine tunes their new setup, they are shocked at the difference between their previous old-fashioned, copper-based network with slow upload speeds and WideOpen’s lightning fast wide open Gigabit fiber. Batches of photos, large files, and work documents move back and forth to the cloud without affecting any other internet activities.”

WideOpen Blacksburg is a subsidiary of WideOpen Networks, and both companies are based in Blacksburg. WideOpen Networks provides the network back office technical support for the Blacksburg network, but the company also maintains and supports nine other networks in Virginia, Montana, and New Hampshire. The company has a national reputation for network design, construction, and management, and has designed and built modern fiber and wireless networks throughout the U.S., Canada, and the Caribbean.

Telehealth is Rapidly Gaining Ground.

  • Posted on: 15 March 2021
  • By: Lhuber

In January 2021, Parks Associates released a study indicating 41% of US households took part in a Telehealth visit in 2020; Half of all kids under 18 have a high degree of interest in continuing with Telehealth visits; and 29% of households expect to purchase a connected health product in the next 12 months.

The industry leapt through 5 to 10 years of development in just a few months. Telehealth demand, combined with an increased use of smart fitness devices and a need for healthcare in a world subject to massive quarantine, contributed to rapid progress and increased Telehealth offerings by medical practices all over the country. There are more developments to come: Apple watches, Fitbits and other fitness wearables are potentially capable of detecting wearers are getting sick more than a week before the first symptom appears, according to a study conducted by Stanford Medicine's Healthcare Innovation Lab. Other studies are being conducted to see if these devices will be useful in detecting COVID-19 infections.

Medicaid is getting in on the Telehealth movement and recently worked with Centene Corporation to create a partnership with the National Association of Community Health Centers. $5 million will be spent on equipment and providing "training and technical assistance to Federally Qualified Health Centers (FQHCs) to ramp-up their capacity to provide telehealth solutions."

It has never been more important to bring a minimum of 100 mbps symmetric Internet services to more people. WideOpen Blacksburg installs new Gigabit networks that lower the real costs of telephone, TV, and Internet services for businesses, local government, Telehealth providers and residents. We include 12 pairs of fiber in every conduit for use by governments in any way they choose, including potentially providing service to those on limited income.

PC Mag: "Best USB Wi-Fi Adapters for 2021"

  • Posted on: 22 February 2021
  • By: Lhuber

PC Mag has released their "Best USB Wi-Fi Adapters for 2021" survey. This is one of my favorite annual roundups of new technology!

As we carve out odd spaces for home offices, we're ending up in weird corners of kitchens, attics, or basements where Wi-Fi may not reach....

Read more: Best USB Wi-Fi Adapters for 2021

Apartment layout showing reach of wifi signal from Archer T4U Plus antenna
Find out how to reach those odd nooks and crannies without dropping a bunch of cash on a mesh system. Not that we don't like mesh systems: We love mesh systems, but sometimes they are overkill!

Serving Underserved Areas in Montgomery County, Virginia

  • Posted on: 7 December 2020
  • By: Lhuber

Picture of Mountain View near Catawba RdWe're working hard to bring high speed internet out to underserved rural clusters at the same time as we build out our in-town infrastructure. Construction has begun in this beautiful and remote area of Montgomery County. Seventeen more country homes will be lit with WideOpen fiber by Jan 1.

Can you tell where they are working?

Question of the month: Do I still need Comcast, Shentel, DirecTV or Dish for my television?

  • Posted on: 1 December 2020
  • By: Lhuber

images of streaming TV icons
You're welcome to keep your current TV service, but most WideOpen customers rarely keep a cable or satellite television provider for more than a couple months after having fiber Internet installed. Streaming top quality HDTV over fiber is as easy as a click of the remote. We offer a detailed TV guide (updated every few weeks) to help you make the best possible choice when selecting streaming providers*. The guide explains many of the available TV plans (from just a few local channels to full live TV packages) offered by the top tier providers including AT&T TV, Hulu Live TV, YouTube Live, Fubo, Sling, Pluto, and Philo live streaming TV providers. Have fun exploring a new world of entertainment including AMC+, Disney+, Netflix, AppleTV, Britbox, Amazon and HBO Max.

How do I watch streaming TV?

  • You will need a smart TV or a Wireless Device like a Roku Streaming Stick or Apple TV to work with your TV. Roku sticks cost around $30 and Apple TV devices are available for $100-$160.
  • Connect your new wireless device or Smart TV to your wireless services, by signing in with the same password you use for connecting to Internet in your home.
  • Smart TVs and wireless devices come preloaded with many TV provider and streaming apps. Take a stroll and scroll through your new device.
  • Choose the app (TV service) you want to try, then follow directions to enter billing information.
  • If adding an app to your device is not easy to configure, use Google to search with the
    following search terms: “How do I add an app to my (brand) TV or Roku”.
  • If you don’t see an app you’d like to use, find the smart hub or app store option on your device and use the magnifying glass to find the app.
    Most of these streaming services require credit card and address info even for the free trial. Be sure to cancel before the end of the trial period to avoid charges! It is easiest to cancel by signing into the provider on your laptop.

    How do I watch my local channels?

    All top tier streaming TV providers include local channels as part of their package. AT&T TV, Hulu Live TV, and YouTube Live are three of the most popular services for full regional TV coverage. WSLS, WDBJ7, PBS and all your favorite channels, and more, are a basic part of their streaming package.

    *As an Open Access provider we remain neutral and independent and offer standard and transparent pricing to both ISPs and streaming services on our network. We don't compete with the ISPs or streaming services so our customers can have maximum choice and freedom to change services with no interference or hinderance from us.

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