Services

WideOpenBlacksburg offers symmetric business-class fiber Internet speeds of up to 100 Gig (100,000 Mbps) and
"Fiber to the Home" Internet speeds of up to 1 Gig, and more!

We are actively seeking more Last Mile Providers to offer retail services our customers.

WideOpen™ Fiber means retail customers can choose from a wide range of providers, packages, and services. As our network grows, we will be adding more Internet provider options. Our current service plan packages are being managed by BizNet, our business-class Internet provider Partner.

Service Plan Cost breakdown:
Fees shown are monthly and include both our Monthly Connection Fee ($40) and the cost of the Internet package (e.g.$34.95).* As we add more providers and customers in your area, more plans will become available. Upload speeds equal download speeds. Bandwidth is not shared. There are no monthly data caps on non-commercial or home office use. There are no monthly modem lease fees.

Is there an installation fee?
The cost of installation will vary in each neighborhood, and we will have several affordable payment options, including no up front installation fee at all and adding a small amount onto your monthly service fee for the first year. Homeowners can expect to see home values increase by 3-5% when fiber is added to their home.

What exactly do I get with my Fiber To The Home (FTTH) installation?
Your Fiber installation (sometimes called a Fiber “drop”) is the physical link between your home and our wider network. You will own the fiber connection between the street and the house. It is a permanent improvement to your house, just as adding a porch or upgrading your kitchen increases your property values.

Will I still need my cable or DSL service?
With WideOpen fiber you will be able to drop your current phone, TV and internet services. You will receive a new utility line providing fiber Internet to your home. You will be able to stream TV, phone, security, and Internet reliably over this new connection. You can always keep your existing cable or phone service in conjunction with our service if you prefer, as our installation will not interfere with your current communication services.

Is Fiber Internet available at my home?
If isn't available now, it can be available soon. We are bringing fiber to neighborhoods with greatest interest or need. We plan to bring five thousand to eight thousand more homes onto our network annually. Taking the simple interest survey and encouraging your neighbors to take the survey helps us decide where demand is highest and where to install the next fiber offshoots. Your privacy is 100% protected when you take the survey.

How do I know which service to choose?
BizNet Technologies, our initial provider partner, is currently offering business class 250Mbps x 250Mbps, 500Mbps x 500Mbps and 1Gig x 1Gig Internet packages, with the option to add separate telephone VoIP (telephone) services. Each home can customize and choose their TV package directly by setting up accounts with streaming TV providers: Hulu + Live TV, YouTube, or a custom combination of individual networks. Smart TVs, Roku and AppleTV devices help with quick and easy connections to streaming services. Homeowners can also set up their security systems with DIY box systems similar to Ring or Nest, or contract with established security systems like ADT. Contact us about proper connection of Telehealth services for your connected health equipment.

If you have 1-3 people in your home, and use internet primarily for email, shopping and TV, the 250x250 service will be sufficient. Choose the 500x500 or 1 gig x 1 gig services if you have a large household, with active gaming, are participating in large conferences or classes, or are streaming on multiple devices at the same time. You can change your service package easily by sending an email to info@wideopenblacksburg.net.

How long will this fiber installation last?
The fiber itself is capable of lasting several decades. Fiber installed in the 1970s is still in use today.

Where can I find more information about geting fiber in my neighborhood?
For more information you can use the “Contact” tab at the top of the page to send us an email (info@wideopenblacksburg.net), consult the FAQs section for more information, or call us at 540-961-5411.

Take the survey!

Business Rates from Biznet (ISP) and WideOpen Blacksburg